Frequently asked questions
What is Kovata?
Kovata turns your standard operating procedures and know-how into structured, trackable training courses. Build from video, PDFs, images and YouTube links, assign courses to your team, and verify completion — with a marketplace to buy and sell ready-made training.
How does attention verification work?
An optional on-device face check uses the front camera to confirm a learner is watching during video lessons; playback pauses if they look away. It is an attention check, not identity verification. Camera frames are processed entirely on-device and are never stored or transmitted.
What content can I build training from?
You can build courses from video, PDFs, images, and YouTube links, write versioned SOPs, and add quizzes with pass/fail tracking.
How do I assign trainings to my team?
Assign trainings to individual employees or whole departments with due dates and overdue reminders, then track progress from the manager dashboards.
How do I manage or cancel my subscription?
Kovata offers Free, Pro, Growth, and Enterprise plans. Subscriptions bought through the App Store or Google Play are managed in your store account settings, where you can upgrade, downgrade, or cancel anytime; cancellation takes effect at the end of the current billing period.
How do I request account or data deletion?
You can do it yourself in the app: open the Profile tab, tap Delete Account, and confirm with your password. Your account and its data are deleted immediately. See Delete your account for exactly what is removed and what is kept, or our Privacy Policy for details. If you have lost access and cannot sign in, email fabien@ragondin.dev.
Get in touch
Prefer email? Reach us directly at fabien@ragondin.dev. Or fill in the form below and it will open in your email app, ready to send.
Email support
fabien@ragondin.dev
Response within 1 business day.
Privacy & data requests
fabien@ragondin.dev
See our Privacy Policy.
Company
Ragondin Dev Inc.